Notifications on smartphone

There are 2 types of notifications on My Entrance application.
①Notifications that appear inside the application.
②Notifications that appear in notification tab of smartphone.

Detail of each type of notification is described as below. 

【Notifications inside the application】
Notifications will be displayed in the 「Notification」 tab at the bottom right corner of application screen. 

 

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 Displayed Notifications  Conditions/Necessary Measures
Low Battery Connecting when the door is on low battery.
⇒Please change batteries.
Please change batteries. Connecting when the door is about to run out of battery and will not be able to operate.
⇒Please change batteries.
An update is available for your digital lock. Connecting when door control program is not the latest version. 
⇒Please update the door control program. 
Proximity alert ! Please keep your smartphone away from the door.

Smartphone is inside the area that allows the unlock operation by the door's touch button.
⇒Please take smartphone away from the door. ※Check here for more detail.

Registered information has been updated Appears when other smartphone/key card/remote control/inside lock button is registered/deleted or when there is a change to username. 
⇒No action is necessary. 

 

【Notifications on notification tab of smartphone】
This type of notifications will appear on notification tab of smartphone device. 

 

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 Displayed Notifications  Conditions/Necessary Measures

My Entrance is running. 

The application is running. (Android only)
※Ordinarily displayed when using the app.
⇒No action is necessary.
The digital lock battery is running low. Connecting when the door is on low battery.
⇒Please change batteries.
Please replace the digital lock battery  Connecting when the door is about to run out of battery and will not be able to operate.
⇒Please change batteries.
An update is available for your digital lock. Connecting when door control program is not the latest version. 
⇒Please update the door control program. 
Proximity alert ! Please keep your smartphone away from the door. Smartphone is inside the area that allows the unlock operation by the door's touch button.
⇒Please take smartphone away from the door. ※Check here for more detail.
Registered information has been updated Appears when other smartphone/key card/remote control/inside lock button is registered/deleted or when there is a change to username. 
⇒No action is necessary. 
Please turn on Bluetooth Appears when Bluetooth settings on smartphone is turned OFF.
⇒Please turn ON Bluetooth.
Please turn on GPS Appears when location data of smartphone is turned OFF
⇒Please turn the location data ON.

 

※Check here for other types of error.