When using Apple Pay or Mobile Wallet registered smartphone to swipe at the outside reader after pressing the touch button, the screen might switch to that of Apple Pay or Mobile Wallet due to OS specification. This is not caused by anomaly of FamiLock or My Entrance application but by the OS specification of the smartphone. This does not have impact on the connection of FamiLock.

When the connection cannot be established after pushing the touch button, please refer to this page.

Moreover, Mobile Wallet registered Android smartphone can be swiped to operate FamiLock.