The door does not respond after pressing remote control button (Lamp not lighting up)

The cause is one of the followings. 


The remote control's power might be OFF. 
Please press both buttons of the remote control for a certain duration to turn ON the power.



The remote control might ran out of battery. 
Please change to new batteries.
How to change batteries
If this does not solve the problem, please contact customer support.



An error might have occurred in remote control function due to static electricity. 
Please take out both batteries and reinsert them into the remote control.
 How to change batteries