I cannot register my mobile wallet

Please download Rakuten Edy application and perform the initial setting.

Rakuten Edy supported card/mobile wallet can be used to operate the digital lock in the same way as key card/tag key. 

Please visit Rakuten Edy official website for information regarding Rakuten Edy application download/initial setting. 

If this does not solve the problem, please refer to 「Cannot register key card/tag key」.