What to do after replacing smartphone?
Please install the application on new smartphone and register that smartphone as the key.
（It is possible to transfer application data via backup but the key registration cannot be transferred in this manner.）
The registration of the new smartphone will be acknowledged as a different user.
Due to the registration limit, please delete the registration of the former smartphone.
（Registration limit：10 devices in total for smartphone/remote control）
Application can be downloaded from the links below.
iOS / Android
How to register/delete smartphone
If unsure about family code when reinstalling,
please check the family code from other registered smartphone.