• How to check the version of application and door control program
• Which smartphone is compatible with the product ?
• Is the product also compatible with tablet and smartwatch (apple watch etc.)?
• What to do after replacing smartphone?
• What to do after uninstalling the application by mistake?
• Can I register my smartphone later ?
• Is there any monthly fee for using the application ?
• Is it impossible to enter the house if smartphone is out of power ?
• Is the product still usable even without smartphone signal?
• What will happen if Bluetooth is not turned ON?
• Is the product usable when the application runs in the background?
• How far is the operation distance ?
• Can the application be used to operate the door remotely from inside the house ?
• Can I change the smartphone's authorization area?
• How many smartphone can be registered?
• How to switch to the door I want to operate when I am using multiple doors ?
• Can I operate entrance key with AI speaker?
• Can I share the keys with family members or friends ?
• What is the family code?
• How can I find my family code?
• How many items of operation history can be saved ?
• Is it possible to hide the history ?
• What to do when requested to send data log ?
• Can I use non-tested smartphones?